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This privacy policy sets out how Spirited Wines uses and protects any information that you give Spirited Wines when you use this website or provide details to receive newsletters. Spirited Wines is committed to ensuring that your privacy is protected and the privacy statement below incorporates the new regulations arising from the General Data Protection Regulation (GDPR). 

This policy is effective from 25/05/2018. Any changes will be published on this page and the effective from date updated for your information.

We may collect the following information:

  • name
  • job title
  • date of birth
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

  • Internal record keeping
  • To purchase an item
  • To send you newsletters if you have given us the permission to do so
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may use the information to customise the website according to your interests.

Our security

We are committed to ensuring that your information is secure. We have electronic and physical systems in place to prevent unauthorised access or disclosure of your personal information and good procedures internally to prevent abuse.

We will not sell, distribute or lease your personal information to third parties unless we are required to do so by law.

In the course of conducting a transaction with you, some of your personal information is likely to be shared with our Bank and delivery businesses. In these circumstances the partner entity is legally constrained from sharing the information with any other party other than if they are  compelled to by law.

Changing your mind

If you want Spirited Wines to stop communicating with you or to remove your details from our database please contact customer service on 020 3598 3498 or write to customerservice@spiritedwines.co.uk. Alternatively if you wish to stop receiving newsletters you can just select the unsubscribe option at the bottom of each email.

Cookies:

 A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

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privacy policy